Câu 30: MB2-714: Microsoft Dynamics CRM 2016 Customer Service

You manage a team of five customer service agents. You need to view all of the cases that were opened during the last seven days and to view all of the open activities. What should you do?

1. A. View the Service Activity Volume report.
2. B. Create a saved view.
3. C. Perform an Advanced Find.
4. D. Create a personal dashboard. — đáp án hiện tại