Câu 25: MB2-714: Microsoft Dynamics CRM 2016 Customer Service

You are viewing the Case Mix (By Priority) chart from the My Active Cases view. You need to identify what will occur when you click a section of the chart. What are two possible events that can occur? Each correct answer presents a complete solution.

1. A. A control will appear that provides you with the ability to apply a visual filter.
2. B. A control will appear that provides you with the ability to drill down. — đáp án hiện tại
3. C. The grid will show only the active cases that are contained in the section. — đáp án hiện tại
4. D. The chart will save a copy of the new criteria as Case Mix (2).