Câu 20: MB2-715: Microsoft Dynamics 365 customer engagement Online Deployment

A user from the sales team is transitioning into the service department. The user has both Sales Representative and Customer Service Representative security roles. The user's default pane and default dashboard need to be set. What should you do?

1. A. Change the user's Business Unit to Customer Service, and then have the user set the default pane and dashboard in the user options. — đáp án hiện tại
2. B. Locate the user's desired pane and dashboard in the Default Solution components, and set it as the default.
3. C. Recommend that the user set the default pane in the user options, open the desired dashboard, and set the dashboard as the default
4. D. Locate the user's desired dashboard, and enable security roles for it. Assign the Sales Representative role to the dashboard.