Câu 14: MB2-877: exam

You need to ensure that technicians who respond to service requests have a proficiency of at least good. What should you do?

1. A. Create a new resource type and manually assign delivery people who meet the criteria.
2. B. Create a new team and manually assign delivery people who meet the criteria.
3. C. Filter the schedule board by characteristics. — đáp án hiện tại
4. D. Create a resource role. Add skill and proficiency requirements.