Câu 9: MB6-897: exam

You need to determine which optional features can be added to a call center. Which two should you choose? Each correct answer presents a complete solution.

1. A. Add the call center to the default assortment hierarchy. — đáp án hiện tại
2. B. Create scripts that appear in the sales order form at the time of order entry.
3. C. Add a call center channel.
4. D. Import a file that indicates duplicate customers.
5. E. Process the assortment for the new call center channel. — đáp án hiện tại