Câu 28: ISO 9001 Lead Auditor: PECB Certified ISO 9001 Lead Auditor

XYZ Corporation is an organization that employs 100 people. As the audit team leader, you are conducting a certification audit at Stage 1. When reviewing the quality management system (QMS) documentation, you find that quality objectives have been set for every employee in the organization except top management. The Quality Manager complaints that this has created a lot of resistance to the QMS, and the Chief Executive is asking questions about how much it will cost. He asks for your opinion on whether this is the correct method of setting objectives. How would you respond with the following options? (Choose three.)

1. A. Inform the Quality Manager that you will comment on the subject in your audit report. — đáp án hiện tại
2. B. Suggest asking the certification body for guidance on this matter.
3. C. Suggest the all employees undertake a training course on ISO 9001.
4. D. Indicate that ISO 9001 requires a minimum of two quality objectives.
5. E. Suggest that the Quality Manager obtains external consultancy on the use of quality objectives.
6. F. Advise the Quality Manager that you will raise an opportunity for improvement if the quality objectives are not addressed properly. — đáp án hiện tại
7. G. Advise the Quality Manager to read the ISO 9001 standard and interpret in relation to the organization’s requirements.
8. H. Advise the Quality Manager that, as an auditor, you cannot provide advice to the organization on how it should operate its QMS. — đáp án hiện tại