Câu 11: ISO 9001 Lead Auditor: PECB Certified ISO 9001 Lead Auditor

You are auditing a manufacturer of specialty tea products during a Stage 2 certification audit. In the quality laboratory, you interview one of three operatives conducting sensory testing of a batch from the production line.You: How do you determine the consistency of the product?Operative: We conduct sensory tests to evaluate flavour and aroma and record the results. We then allocate a quality grade.You: How can you ensure that results are consistent between operatives?Operatives: The three of us in the lab are well-trained and very experienced. We use the Hedonic Scale method involving a 5-ppint scoring system.You: Are operatives periodically calibrated to ensure consistency?Operative: No, but we regularly ask each other for a second opinion in borderline cases. Select three options of evidence which could demonstrate conformance with clause 9.1.1 of ISO 9001. (Choose three.)

1. A. Operatives having a university degree in food science.
2. B. Analysis of the results of sensory tests. — đáp án hiện tại
3. C. Independent experts were brought in to review test processes.
4. D. Laboratory staff routinely tested for respiratory ailments.
5. E. Outsourcing the sensory testing to an accredited laboratory.
6. F. Safe disposal of the tested product.
7. G. Sensory testing results are recorded. — đáp án hiện tại
8. H. The Hedonic Method is used to monitor the quality of the product. — đáp án hiện tại