Câu 18: ISO 9001 Lead Auditor: PECB Certified ISO 9001 Lead Auditor
An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organization which manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminum products designed to prevent corrosion of submerged steel structures. As one of the auditors, you find tha…
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An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organization which manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminum products designed to prevent corrosion of submerged steel structures. As one of the auditors, you find that the organization has shipped anodes for Project DK in the Gulf of Mexico before the galvanic efficiency test results for the anodes have been fully analyzed and reported as required by the customer. The Quality Manager explains that the Managing Director authorized the release of the anodes to avoid late delivery as penalties would be imposed. The customer was not informed since the tests rarely fall below the required efficiency. You raise a nonconformity against clause 8.6 of ISO 9001. During the audit team meeting in preparation for the Closing meeting, the second auditor disagreed with the clause of ISO 9001 selected for the above nonconformity. He thinks it should be clause 9.1.1. Choose three options for how the audit team leader should best respond to the situation: (Choose three.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Advise that he will think about the clause and announce his decision during the Closing meeting.
- B. Try to obtain a consensus between you and the second auditor after a discussion of the different options. — đáp án hiện tại
- C. Immediately overrule the objection of the second auditor with no discussion of the clause.
- D. The audit team leader will refer to the quality manager to determine which clause they agree with.
- E. Immediately agree with the second auditor that clause 9.1.1 would be better.
- F. Review the evidence with you and the second auditor, and then decide which clause of ISO 9001 would best apply. — đáp án hiện tại
- G. Invite you and the second auditor to fully explain your point of view and then decide which clause to select. — đáp án hiện tại
- H. Suggest that neither clause is accurate and instead propose clause 9.1.3 as the best one for the nonconformity.
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