Câu 56: Lead Implementer: PECB Certified ISO/IEC 27001 Lead Implementer
Kyte, a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users’ questions. Which principle of an effective communication strategy has Kyte not followed?
Nội dung câu hỏi
Kyte, a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users’ questions. Which principle of an effective communication strategy has Kyte not followed?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Clarity
- B. Appropriateness
- C. Responsiveness — đáp án hiện tại
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