Câu 4: PEGACPBA73V1: Certified Pega Business Architect (CPBA) 73V1

A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

1. A. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
2. B. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email. — đáp án hiện tại
3. C. Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis.
4. D. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.