Câu 1: PEGACPDS25V1: Certified Pega Data Scientist

You’re implementing a decision strategy for a telecom company’s retention program. The strategy needs to identify customers at high risk of churn and make them eligible for retention offers instead of standard promotional offers. The data scientist team has created a churn prediction for this purpose. What is the correct approach to implementing an applicability rule that shows retention offers only to customers with high churn risk?

1. A. Create a decision strategy with Prediction and Filter components for high-risk customers, then apply it in the Next-Best-Action Designer’s Applicability section. — đáp án hiện tại
2. B. Use a When rule in the Channels section to display retention offers when the customer’s predicted response is “High risk”.
3. C. Configure the churn prediction to automatically add eligible customers to an audience that the retention offers target.
4. D. Directly add the churn prediction to the Next-Best-Action Designer’s Eligibility section with a condition that the churn risk level equals “High risk”.