Câu 35: PEGAPCSSA87V1: Certified Pega Senior System Architect (PCSSA) 87V1
The company wants you to configure a service level agreement (SLA) that begins at the start of the next business day, to ensure timely processing of the following assignments:• Product inquiry assignment – a customer submits product inquiries• Review assignment – a customer service representative (CSR) reviews the inq…
Nội dung câu hỏi
The company wants you to configure a service level agreement (SLA) that begins at the start of the next business day, to ensure timely processing of the following assignments:• Product inquiry assignment – a customer submits product inquiries• Review assignment – a customer service representative (CSR) reviews the inquiry and replies to the customerWhich two configurations, when performed together, meet the requirement to delay SLA processing? (Choose two.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Set the Assignment Ready field to Dynamically defined on a property. — đáp án hiện tại
- B. Create the SLA on the Product inquiry assignment.
- C. Create the SLA on the Review assignment.
- D. Set the Assignment Ready field to Timed delay. — đáp án hiện tại
Cộng đồng
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