Câu 1: 58: ITIL 2011 Foundation

What is the primary focus of business capacity management?

1. A. Management, control and prediction of the performance, utilization and capacity of individual elements of IT technology
2. B. Review of all capacity supplier agreements and underpinning contracts with supplier management
3. C. Management, control and prediction of the end-to-end performance and capacity of the live, operational IT services
4. D. Future business requirements for IT services are quantified, designed, planned and implemented in a timely fashion — đáp án hiện tại