Câu 18: PMI Construction Professional

A delay in the handover date of a retail unit occurred due to the late delivery of a long-lead item. The commercial department complains to the construction professional that they cannot understand the real impact of the delay from the weekly technical report the construction professional sent to all stakeholders. What should the construction professional nave done differently to manage the communication with the commercial department?

1. A. Tailored the weekly report to the department's specific needs and used the escalation procedure included in the communications management plan — đáp án hiện tại
2. B. Discussed the concern with the department and convinced them that a weekly technical report is enough to understand the issues
3. C. Reviewed the concern with the contractor to mitigate the impact before sending the report
4. D. Sent an additional report with specific information about the delay's root causes