Câu 17: PMI Project Management Office Certified Professional

A PMO was recently established to support the organization's new strategy following a global restructuring process. Which two actions should the PMO leader take to effectively identify the expectations of PMO customers? (Choose two.)

1. A. Review existing PMO guidelines and processes to ensure alignment with assumed customers' needs.
2. B. Survey all employees to gather general feedback on the PMO's role and impact on the organization.
3. C. Analyze past performance reports of the company's projects to create a catalog of services for the PMO.
4. D. Establish a feedback loop with PMO customers to continuously gather insights on how the PMO can better support their needs. — đáp án hiện tại
5. E. Conduct one-on-one interviews with C-suite executives to understand their strategic goals and how the PMO can support achieving them. — đáp án hiện tại