Câu 22: PMI Project Management Office Certified Professional

Due to a recent organizational transformation, the PMO has been excluded from strategic meetings and discussions. Although still responsible for program and project performance reporting, business representatives are now bypassing the PMO and directly approaching project managers for specific performance updates. What actions should the PMO professional take to ensure the PMO remains valued by the organization?

1. A. Consult with the business representatives to determine what they would like to change in the reports they are receiving from the PMO.
2. B. Meet with business representatives individually to understand their current needs and adjust the PMO services accordingly. — đáp án hiện tại
3. C. Redesign the PMO reports based on the type of information the project managers are providing to the business representatives.
4. D. Request project managers to continue following the established process of reporting to the PMO.