Câu 189: Project Management Professional (PMBOK 8)

A small, fast-growing engineering consultancy recently completed a high-profile infrastructure project. With high staff turnover and frequent new hires, the project manager wants to ensure that critical knowledge gained from projects is available for future projects. What should the project manager do?

1. A. Facilitate an environment for informal conversations and on-the-job training.
2. B. Do a periodic lessons learned workshops and implement a shared repository. — đáp án hiện tại
3. C. Encourage team members to provide details about their experiences once a project closes.
4. D. Create a thorough final project report to document and share lessons learned.