Câu 156: Project Management Professional (PMBOK 8)

A key customer stakeholder asks the project team to include new tasks in the backlog and begin analyzing new requests. The customer expects results as soon as possible and pressures the team to attend noncritical meetings. The team is frustrated by this situation. How should the project manager approach this situation?

1. A. Work with the team to receive customer directions and improve the process.
2. B. Ask the customer to work with the product owner to prioritize all requests. — đáp án hiện tại
3. C. Call for an internal team retrospective and create an improvement action plan.
4. D. Understand the customer's perspective and provide mentoring on agile mindsets.