Câu 145: Project Management Professional (PMBOK 8)

A project team released the first phase of a newly developed IT system to their operations team a month ago. The project team is currently working on new tasks for the next phase but is continually contacted by operations key users with their new findings. What should the project manager do to avoid this situation in the future?

1. A. Stop the users from operations from coming back with new requirements as the first phase is over.
2. B. Request that all users contact technical support to submit change requests.
3. C. Have the project team prepare lessons learned starting from the first phase.
4. D. Work with the product owner to review the operations handover process and the checklist. — đáp án hiện tại