Câu 175: ADM-201: Administration Essentials for New Admins
Ursa Major Solar's support team currently has a very high call volume. They want to decrease this volume by creating a self-service community that will host published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives. Which two features should be used to fulfill this go…
Nội dung câu hỏi
Ursa Major Solar's support team currently has a very high call volume. They want to decrease this volume by creating a self-service community that will host published articles with Frequently Asked Questions (FAQs), and provide a chat with Help Desk representatives. Which two features should be used to fulfill this goal? (Choose two.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. SOS — đáp án hiện tại
- B. Knowledge
- C. Content
- D. Chat — đáp án hiện tại
Cộng đồng
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