Câu 10: Certified Platform Administrator II
The administrator at Universal Containers recently rolled out Email-to Case functionality. Even though a new record type was created and specified in the Email to Case settings, all incoming cases are receiving a different record type. What is likely causing the record type discrepancy?
Nội dung câu hỏi
The administrator at Universal Containers recently rolled out Email-to Case functionality. Even though a new record type was created and specified in the Email to Case settings, all incoming cases are receiving a different record type. What is likely causing the record type discrepancy?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. The Automated Case User needs permissions to the new record type. — đáp án hiện tại
- B. A validation rule is preventing the record type from being updated.
- C. The new Case Owner needs permissions to the new record type.
- D. A Case assignment rule is preventing the record type from being updated.
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