Câu 8: Certified Platform Sharing and Visibility Architect

Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change. How should an architect help UC improve sales reps’ productivity?

1. A. Create a permission set with View All Data and assign to supporting users.
2. B. Create a criteria-based sharing rule to grant access to other users.
3. C. Leverage default Account team. — đáp án hiện tại