Câu 27: CRT-160: Salesforce Certified Pardot Specialist

A prospect believed to be on an engagement program did NOT receive an email. Which three troubleshooting steps should an Administrator take to determine why the prospect did NOT receive the email? (Choose three answers.)

1. A. Check the Audits tab to see if the prospect was on the correct lists when the email was sent.
2. B. Check the Lifecycle tab to confirm whether the prospect entered the engagement program before the email was sent. — đáp án hiện tại
3. C. Check the Profile tab to make sure the prospect has the right engagement program profile.
4. D. Check the Overview tab to determine whether the prospect is unmailable. — đáp án hiện tại
5. E. Check the Lists tab to determine whether the prospect is on the recipient list or any suppression lists. — đáp án hiện tại