Câu 6: CRT-251: Salesforce Certified Sales Cloud Consultant

The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office. Which solution should a consultant recommend to meet this requirement?

1. A. Download and install a Salesforce universal connector for their smartphones and computers.
2. B. Download and install the Salesforce for Outlook connector on their smartphones and computers.
3. C. Forward emails using their Email-to-Salesforce email address from their smartphones and computers. — đáp án hiện tại
4. D. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.