Câu 81: Salesforce Certified Advanced Administrator

Universal Containers has a private sharing model. Their field service manager wants to edit Cases owned by the service team but is unable to edit Case records. Which option should an administrator use to solve this issue?

1. A. Update the manager's profile to include edit access to the Case object.
2. B. Assign the manager a permission set with edit access to the Case object. — đáp án hiện tại
3. C. Create a public group with read/write for Cases and Accounts.
4. D. Set the Organization-Wide Default to public read/write for Cases and Accounts.