Câu 49: Salesforce Certified Agentforce Specialist

Universal Containers (UC) tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient’s contact record. What is the most likely explanation for why the draft email shows these placeholders?

1. A. The user's locale language is not supported by Prompt Builder.
2. B. The user does not have permission to access the fields. — đáp án hiện tại
3. C. The user does not have Einstein Sales Emails permission assigned.