Câu 28: Salesforce Certified Business Analyst

Universal Containers (UC) is working with an implementation partner to help it optimize Salesforce. A new business analyst (BA) from the partner was introduced to UC stakeholders a few weeks into the project. The BA is getting to know each of the stakeholders by their roles and contributions. However, the BA had one misstep and is slightly embarrassed. What should the BA do to build trust with the stakeholders?

1. A. Be vulnerable and own their mistake. — đáp án hiện tại
2. B. Promise to work harder to avoid other mistakes.
3. C. Ask their supervisor for help immediately.