Câu 63: Salesforce Certified Business Analyst
Northern Trail Outfitters is updating its customer portal built on Experience Cloud. The team has drafted a user story:"As a customer, I want to be able to chat with a support agent and view my account, see my orders, and ask questions via the customer portal."What should a business analyst do to improve this user sto…
Nội dung câu hỏi
Northern Trail Outfitters is updating its customer portal built on Experience Cloud. The team has drafted a user story:"As a customer, I want to be able to chat with a support agent and view my account, see my orders, and ask questions via the customer portal."What should a business analyst do to improve this user story?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Include specific information about potential Salesforce solutions.
- B. Adjust the goal of the user story to be independent. — đáp án hiện tại
- C. Estimate how long it will take the technical team to complete the story.
Cộng đồng
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