Câu 54: Salesforce Certified Business Analyst
A business analyst (BA) at Northern Trail Outfitters is mapping a workflow process to onboard a new user group to a Service Cloud implementation. Which level of detail should the BA use for the process map and why?
Nội dung câu hỏi
A business analyst (BA) at Northern Trail Outfitters is mapping a workflow process to onboard a new user group to a Service Cloud implementation. Which level of detail should the BA use for the process map and why?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Simple — A high-level overview of the process Is sufficient to show a new user experience.
- B. Somewhat detailed — Since the process will be repetitive, new users will learn and remember the details.
- C. Very detailed — It should be prescriptive for new users following an unfamiliar process. — đáp án hiện tại
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.
Chưa có bình luận. Mở giao diện tương tác để bắt đầu thảo luận.