Câu 31: Salesforce Certified Data Architect

Northern Trail Outfitters (NTO) uses Sales Cloud and Service Cloud to manage their sales and support processes. Some of NTOs teams are complaining they see new fields on their page and are unsure of which values need be input. NTO is concerned about lack of governance in making changes to Salesforce. Which governance measure should a data architect recommend to solve this issue?

1. A. Create reports to identify which fields users are leaving blank, and use external data sources to augment the missing data.
2. B. Add description fields to explain why the field is used, and mark the fields as Required.
3. C. Create and manage a data dictionary, and use a governance process for changes made to common objects. — đáp án hiện tại
4. D. Create validation rules with error messages to explain why the field is used.