Câu 38: Salesforce Certified Field Service Lightning Consultant

Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component. How should a Consultant recommend tracking customer purchases so Work Orders can be assigned to a component?

1. A. Use Orders and Order Products.
2. B. Use Work Orders and define a hierarchy.
3. C. Use Products and Product Families.
4. D. Use Assets and define a hierarchy. — đáp án hiện tại