Câu 8: Salesforce Certified Field Service Lightning Consultant

Universal Containers performs service on field assets that require a sequence of work tasks. A Consultant has recommended Work Order Line Items to manage the tasks and assets/parts necessary to manage the work. Which two of the following must be considered as part of this solution to ensure Work Orders are properly completed? (Choose two.)

1. A. Use of Work Order Line Items that automatically inherit the hierarchy of Assets attached to Work Order.
2. B. Use of a parent-child Work Order Line Item to create a Work Order Line Item hierarchy. — đáp án hiện tại
3. C. Use of Work Order Line Items to link to a specific Asset within the Asset Hierarchy that represents the BoM. — đáp án hiện tại
4. D. Use of Standard Reports to view Parent and Work Order Lines Items within Work Orders by Customer.