Câu 16: Salesforce Certified Platform Developer I (SU18)
Universal Containers uses web-to-case to convert support requests submitted through its website into cases. The support team would like Salesforce to automatically send an email containing password reset instructions to the customer when the case subject contains the words "forgot" and "password".What does the adminis…
Nội dung câu hỏi
Universal Containers uses web-to-case to convert support requests submitted through its website into cases. The support team would like Salesforce to automatically send an email containing password reset instructions to the customer when the case subject contains the words "forgot" and "password".What does the administrator need to configure to meet this requirement?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Validation rule
- B. Auto-response rule — đáp án hiện tại
- C. Email-to-case
- D. Support settings
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.