Câu 17: Salesforce Certified Revenue Cloud Consultant

An issue is reported during User Acceptance Testing (UAT). Which initial steps should the implementation team take to ensure efficient resolution and proper resource allocation?

1. A. Conduct root cause analysis for the issue to determine if it’s a legitimate defect, a user training gap, or a new feature request, then route it to the appropriate team. — đáp án hiện tại
2. B. Prioritize the issue based solely on its impact on project timelines, fixing any issue that is easy to fix and deferring any deep investigation into its root cause.
3. C. Assume it is a legitimate defect and assign any identified issue directly to the development team so they can fix and deploy the solution.