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Câu 107: Salesforce Certified Sales Cloud Consultant

A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Salesforce. The admin for the previous system is enthusiastic about Salesforce and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform. What are two ways the c…

Nội dung câu hỏi

A consultant for Universal Containers is preparing to migrate the company's legacy CRM to Salesforce. The admin for the previous system is enthusiastic about Salesforce and driving the objectives of the implementation, but end users have expressed dissatisfaction about moving to a new platform. What are two ways the consultant can determine and validate their approach with end users? (Choose two.)

Các lựa chọn

Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.

  1. A. Conduct a technical review with developers to evaluate solutions designed for end users.
  2. B. Interview top-level executives to understand the KPIs for end users.
  3. C. Validate the solution plans and implementation with end users. — đáp án hiện tại
  4. D. Enlist the help of a champion to ensure that Salesforce is meeting end user needs. — đáp án hiện tại

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