Câu 133: Salesforce Certified Sales Cloud Consultant

Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship. Which two potential solutions can the Consultant recommend? (Choose two.)

1. A. Implement the Account Contact Role feature. — đáp án hiện tại
2. B. Add an Influencing Contact multi-select picklist field on the Account. — đáp án hiện tại
3. C. Add a Lookup field to Contacts to indicate Influential Contacts.
4. D. Track time invested in a custom field for each contact.