Câu 16: Salesforce Certified Sales Cloud Consultant

The Sales Director at Cloud Kicks mandated that implementing logic and automation to qualify top leads is priority. Cloud Kicks fully leverages Sales Cloud and has significant data points captured on converted Leads and closed won Opportunities for the past four years. Which two actions can the Consultant first take to ensure a best practices implementation? (Choose two.)

1. A. Review converted Lead data with Sales and Marketing leaders to understand the interaction patterns that led to conversion. — đáp án hiện tại
2. B. Begin with the recommended base Lead Score of 100. After a predetermined amount of time, evaluate the results and adjust the Score accordingly.
3. C. Begin with the recommended base Lead Grade of B-. After a predetermined amount of time, evaluate the results and adjust the Grade accordingly.
4. D. Work with subject matter experts to define the key attributes of the ideal customer for Cloud Kicks' products. — đáp án hiện tại
5. E. Configure a qualification screen-based flow to assist Sales Reps in quickly determining which Leads are high priority.