Câu 6: Salesforce Certified User Experience Designer
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated. In what way could confirmation bias be avoided?
Nội dung câu hỏi
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated. In what way could confirmation bias be avoided?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Ask open-ended questions staying away from questions regarding feelings
- B. Ask specific questions about known pain points to confirm your hypothesis
- C. Ask users to explore the application without specific questions regarding which tasks to perform — đáp án hiện tại
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