Câu 23: Salesforce Health Cloud Accredited Professional
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:Inform agents about changes in informationView basic details about a patient's insuranceHave a complete view of all engagement interactions in one placeWhich three c…
Nội dung câu hỏi
Bloomington Caregivers is looking to streamline the user experience for its call center agents. On the patient's record, the company wants the ability to:Inform agents about changes in informationView basic details about a patient's insuranceHave a complete view of all engagement interactions in one placeWhich three components from Contact Center for Health Cloud should a consultant use to achieve this? (Choose three.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Record Alerts — đáp án hiện tại
- B. Timeline — đáp án hiện tại
- C. Action Launcher
- D. Identity Verification
- E. Member Plan FlexCard — đáp án hiện tại
Cộng đồng
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