Câu 25: Salesforce Public Sector Solutions Accredited Professional

A customer wants to provide recommendations to the public on what kind of license is required for their business (three types). Key attributes are required to determine the correct license type, such as city & county location, the volume of current business (in $), and the size of the building. The rules often change for the thresholds for the volume and size of the building, so the business needs to be able to update these rules easily. What declarative components would be required to ask the public these questions and provide a recommendation based on the current rules?

1. A. OmniScript for capturing answers, along with a Decision Matrix to evaluate & recommend a license type — đáp án hiện tại
2. B. OmniStudio for capturing answers, along with Einstein AI to evaluate & recommend a license type
3. C. Lightning Web Component for capturing answers, along with Apex to evaluate & recommend a license type
4. D. OmniChannel for capturing answers, along with a Reference Lookup Matrix to evaluate & recommend a license type