Câu 4: SDM v9: Service Desk Manager v9
Which of the following statements about why Continual Improvement is important and what it does is INCORRECT?
Nội dung câu hỏi
Which of the following statements about why Continual Improvement is important and what it does is INCORRECT?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Continual Improvement is important because it helps align services and practices with changing business needs
- B. Continual Improvement does this by continually improving products, services, and practices over time
- C. Continual Improvement does this by resolving incidents as quickly as possible when they occur — đáp án hiện tại
- D. Continual Improvement is important because it enhances service quality, efficiency, and business alignment
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