Câu 2: CSA: ServiceNow Certified System Administrator

When working on a form, what is the difference between Insert and Update operations?

1. A. Insert creates a new record and Update saves changes, both remain on the form
2. B. Insert creates a new record and Update saves changes, both exit the form — đáp án hiện tại
3. C. Insert saves changes and exits the form, Update saves changes and remains on the form
4. D. Insert saves changes and remains on the form, Update saves changes and exits the form