Câu 75: SHRM-SCP: SHRM Senior Certified Professional

An HR director at a construction company heads an HR department of six employees, including two recruiters. In recent years, managers at the company have begun using external hiring firms rather than internal recruiters to fill vacancies. The HR director notices tension between the HR department and the managers. The HR director investigates further and learns that the internal recruiters are often very busy with several job searches simultaneously. As a result, managers typically do not receive many updates about ongoing job searches for vacancies on their teams, and searches can take several months. The managers receive pressure from company leadership to meet quotas, so they do not have much time to fill vacancies and choose to use external hiring firms, which tend to fill vacancies quickly. However, managers typically do not share information about filling vacancies through external firms with the internal recruiters, wasting time and resources and increasing conflict between the managers and the HR department. Additionally, the HR director learns that some new hires have been disciplined for unprofessional behavior, while others have left the company within six months. How should the HR director encourage better communication about the recruiting process between internal recruiters and managers?

1. A. Ask recruiters to provide weekly updates on all job searches to the relevant managers. — đáp án hiện tại
2. B. Require frequent meetings with managers and internal recruiters to share information and updates.
3. C. Assign managers and recruiters to an organizational communication training session.
4. D. Conduct a post-hiring survey for managers and recruiters on the effectiveness of the recruiting process.