Câu 46: ICBB: IASSC Certified Lean Six Sigma Black Belt

What is ‘business process management’?

1. A. A holistic management approach that involves directing efforts towards minimizing an organization’s negative costs to the society.
2. B. A holistic management approach that involves directing efforts towards maximizing an organization’s positive costs to the society.
3. C. A holistic management approach that involves identification of an organization’s core business processes, assignment of process ownership, and definition of measures that evaluate the performance of a particular process.
4. D. A holistic management approach that aims at enumerating or listing an organization’s various processes that are not of desired levels. — đáp án hiện tại