Câu 14: OG0-021: ArchiMate 2 Part 1

Consider the following diagram, in which CSR stands for Customer Service Representative: Which of the following statements is expressed by the diagram?

1. A. CSR Training has four key modules, each focusing on a different topic
2. B. The CSR Training business service is valuable in four different ways — đáp án hiện tại
3. C. CSR Training is a basic service, upon which four sub-services depend
4. D. CSR Training accesses four different types of information