Câu 9: 5V0-62-22: VMware Workspace ONE 21.X UEM Troubleshooting Specialist

An administrator has been troubleshooting an issue where a single device is unable to check in to VMware Workspace ONE UEM and receive commands. All services are functioning, and this issue appears to be isolated to this specific device. Service logs have also been reviewed and do not show any instances of communication with the device in question. Which troubleshooting step should be taken next to find the root cause, while not causing any data loss to the end user's device?

1. A. Gather Device Side Logging. — đáp án hiện tại
2. B. Renew the Device Root Certificate.
3. C. Manually update the device record in the DB.
4. D. Use Device Wipe, and then re-enroll the device.