Câu 43: CMQ-OE: Certified Manager of Quality/ Organizational Excellence

A team is frustrated by the difficulty of the project on which they’re working, and has asked the sponsor to attend their next meeting. The sponsor should:

1. A. Decline, since the team needs to own the process.
2. B. Attend with a clear vision of the importance of the project. — đáp án hiện tại
3. C. Try to identify resisting forces before attending the meeting.
4. D. Attend and communicate a sense of urgency.