Câu 4: BAPv5: BCS Practitioner Certificate in Business Analysis Practice v5.2

You are a business analyst for a startup company that aims to disrupt the e-commerce industry. Your task is to develop a business activity model (BAM) that will help define the company's operations. Which of the following approaches would be the most effective in developing the Business Activity Model (BAM)?

1. A. Reviewing industry reports and best practices to determine common elements found in successful e-commerce businesses
2. B. Conducting surveys with the company's customers to gather insights on their preferences of the e-commerce platform.
3. C. Analysing the company’s existing processes, workflows, and organisational structure to identify key functions and interactions. — đáp án hiện tại
4. D. Hiring a team of consultants to develop a comprehensive business activity model based on their expertise in e-commerce operations.