Câu 8: 300-830: Implementing Cisco Collaboration Cloud Customer Experience (CLCCE)
Customer XYZ has deployed Bring your own PSTN option to route calls to his Webex Contact Center environment. Callers calling in are reporting getting a reorder tone followed by a call drop. Which action helps to identify the cause of the issue?
Nội dung câu hỏi
Customer XYZ has deployed Bring your own PSTN option to route calls to his Webex Contact Center environment. Callers calling in are reporting getting a reorder tone followed by a call drop. Which action helps to identify the cause of the issue?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Check the SIP trunk status on the customer’s Session Border Controller. — đáp án hiện tại
- B. Verify that the Webex Contact Center channels are associated.
- C. Review the Webex Contact Center Analyzer that checks the call logs.
- D. Review the Webex Contact Center Queues configuration.
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