Câu 5: ITIL 4 Leader Digital and IT Strategy
An organization has established a clear vision for digital transformation and has started their transformation journey. They have documented all their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage ris…
Nội dung câu hỏi
An organization has established a clear vision for digital transformation and has started their transformation journey. They have documented all their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to identifying and using innovative ideas. What else do they need for the digital transformation to succeed?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Management of threats and opportunities
- B. Improved use of automation
- C. Management of staff skills and competence — đáp án hiện tại
- D. Linked processes and practices to value creation
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